Careers

Careers

  • BDE/Sales Executive

    Experience: 4+ years - ERP/HRM/CRM Software sales in added advantage, Direct Sales

    Industry: Preferably IT/ITES and Security solutions

    Location -Chennai, Bangalore, Gujarat, Mumbai

    Only male candidates

    Immediate Joining/30days or below 30days.


    Job description:

     Responsible for the Marketing and sales of Konnect Analytics products.

     Experience in selling ERP/CRM/BI is an added advantage.

     To identify and hire new channel partners for assigned region.

     Identify new business opportunities.

     To generate leads via cold calling, Emails, digital marketing etc.,

     Qualification of sales leads to identify whether their research goals are aligned with product offerings.

     To give demo to the clients and make them to understand the product.

     Establishing and maintaining appropriate pipeline to meet the requirements of the sales targets.

     Brand Building and Advertising in consultation with the Internal team.

     Liaising and networking with a range of stakeholders including customers, colleagues and partner organizations.

     Organizing and attending events such as conferences, seminars, receptions and exhibitions.

     To Prepare Marketing Collateral such as Case Studies, flyer and content creation.

     Be the Liaison between the external and internal stake holders.

     Feedback market & competitor info to the Internal team.

     Adhere to the provided Sales Targets


  • Customer Support Associate

    Location: Coimbatore.

    Number of Positions:4

    Education: Any degree related to Computer Science/IT

    Job description:

    • The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner.
    • Support represent interact with customers on a variety of channels such as phone, email.
    • ensure that all valid customer concerns are being dealt with immediately.
    • Possessing excellent product knowledge to enhance customer support.
    • Ability to meet deadlines and prioritize tasks.
    • Competency in Microsoft applications including Word, Excel, and Outlook.
    • Updating, implementing, and maintaining procedures.
    • Documenting and communicating the results of your efforts.
    • Conducting meetings and presentations to share ideas and findings.
    • Prioritizing initiatives based on business needs and requirements
    • Working closely with clients, technicians, and managerial staff.
    • Able to speak Hindi, Tamil & English.


  • COE(SME)

    Experience: 3+years 

    Location: Coimbatore

    Number of Positions:3

    Job description:

    • ERP Implementation(E2E) and Rollout Experience – Any ERP Solution ( > 3 Yrs)
    • Business Domain Knowledge in Manufacturing or Finance or Trade ( > 2 Yrs)
    • Ability to Handle COE(Centre of Excellence) Functions
    • Has ability to take ownership, accountability and initiative.
    • Lead a Team of Business Analysts and Perform SME functions of COE
    • Gather customer requirements and conduct GAP analysis.
    • Train Client users on ERP Usage
    • Understand Business Requirements and Propose Product Changes and Developments
    • Ability to Perform Pre-Sales to Prospects and aid Sales team in conversion
    • Ability to Contribute to Product Road Map
    • Should be willing to travel
    • Hindhi Speaking is an added advantage
    • Excellent Communication Skills
  • Customer Success Manager (CSM)


    Experience: 2 to 4 years 

    Location: Coimbatore

    Number of Positions:1

    • Bachelor’s degree in computer science or related field.
    • 2-4 years of experience in customer success, account management, or a similar role, preferably in the ERP or software industry.
    • Excellent communication and interpersonal skills.
    • Strong problem-solving skills with a customer-first mindset.
    • Ability to manage multiple accounts and prioritize tasks effectively.
    • Familiarity with ERP, CRM, or SaaS platforms is a plus.

    Job description:

    • Efficient in scheduling and executing the projects in a timely manner.
    • Preparing presentations to update senior management on the project’s progress.
    • Delegating tasks to team members.
    • Tracking and communicating project risks and opportunities.
    • Looking for ways to increase the project’s profitability and reduce expenses where possible.
    • Ensuring deadlines are met.
    • Organizing and attending stakeholder meetings.
    • Organizing project team meetings and recording minutes.
    • Liaising with clients to determine the project’s objectives.
    • Able to speak Hindi and English.
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